HOW DO I ORDER?
To order by email simply E-mail us what you want to the address on our CONTACT page. Please send a money order made out to EROTA LEATHER. Other forms of payment may be possible, however you will need to speak directly with us to arrange it. Please include proper contact information. If we can't get a hold of you we will NOT process the order. We will contact you with the total and request payment at that time.

Other forms of payment will be added soon.

HOW DO I CARE FOR MY MASK/ROSE?
Masks should never be flattened or soaked wet. Should one of these occur contact us to fix it. Pricing is based on the amount of labour. An estimate will be given. Should the paint be scratched off, you can go to any craft store and purchase airbrush paint in its existing colour. If you want to change the colour of your mask, you can purchase the colour you want - again in air-brush paint. Apply the paint and then blow dry lightly to allow the leather to absorb the paint. If you have any other questions don't hesitate to contact us!

Roses:A) For the suede side - Lightly blow dry for removal of dust, best done with cool air to avoid too much heat. Leather can burn when too hot, when the dryer is too close. More specifically, for hot blow dryers keep at least 5 inches away from the leather for 30 seconds. --- If colour dulls, use a water mist to lightly damp the leather. Do not soak completely wet. Most spray bottles have a mist setting. Then allow it to dry, it refreshes the dyes in the leather. To re-dye suede, add food colouring into the water dispersed as mist. Craft coloured sprays can also be used but it will harden the suede exterior. Again spray lightly at a safe distance, for a breif period. Do not soak.
B) For the shiny side --- Dust can be simply rubbed off with fingers. Do not rub too hard or you risk pulling the petals off. --- If petals need to be reattatched, most glues will work but only use a small amount to avoid a mess. If it doesn't work try again with a different glue. Erota does repair it's own items. Pick-up or delivery is the customers choice and responsibility.

DO YOU ACCEPT CUSTOM ORDERS?
YES!! Please e-mail us with your idea. Prices for custom orders varry.

REFUNDS/RETURNS?
No refunds or returns accepted.

SHIPPING...
Your order may take between 4-6 weeks to fill. The majority of Erota Leather products are handcrafted with each order received. Shipping costs are determined at the time of shipping. All shipping costs are determined by the dimensional weight for each package and calculated by method of shipping, weight and value of package. If you have further questions or would like a shipping quote, e-mail us!